At Evera Peptides, we are dedicated to delivering products that meet high quality standards. Because many of our products are intended for research purposes and require strict handling, all purchases are generally considered final. Please review the following policy regarding returns, refunds, and order-related concerns.

Return Eligibility

Returns may be accepted only if the item arrives damaged, defective, or if you receive an incorrect product. To request a return, you must contact our support team within a reasonable period after delivery and provide your order number along with clear photos or other evidence showing the issue.

Items That Cannot Be Returned

To maintain product integrity and safety, we cannot accept returns for items that have been opened, used, altered, or stored improperly after delivery. Products that do not meet these conditions are not eligible for a refund or exchange.

Refunds and Replacements

After we review and approve your request, we will determine whether a refund or replacement is appropriate. Approved refunds will be issued using the original payment method whenever possible. Processing times may vary depending on your bank or payment provider.

Incorrect or Incomplete Orders

If your shipment contains the wrong item or is missing products from your order, please notify Evera Peptides as soon as possible. Our team will investigate the issue and work to provide a prompt resolution.

Shipping Fees

Shipping charges are generally non-refundable. However, if the return is required because of an error made by Evera Peptides, such as shipping the wrong item or a confirmed defective product, any applicable return shipping costs may be covered by us.

Order Cancellations

Orders may be canceled only before they have entered processing or have been shipped. Once an order has been prepared for shipment or dispatched by the carrier, cancellation requests can no longer be accommodated.

Contact Us

If you have questions about this Refund & Returns Policy or need assistance with an order, please contact Evera Peptides through our website. Including your order number and relevant details will help us resolve your request more efficiently.